Welcome to Desert Pool and Spa! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

1. Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment information when you voluntarily provide it to us through our website or when you contact us.

2. Service-related Information: When you use our pool service, we may collect information related to your pool, such as its location, size, type, and maintenance history.

3. Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing activity. We may use cookies and similar technologies to collect this data.

 

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Pool Services: We use your personal and service-related information to provide you with the pool services you request, including scheduling appointments and maintaining your pool.

2. Customer Support: We may use your information to respond to your inquiries, requests, or comments and to provide customer support.

3. Communication: We may send you transactional and promotional communications related to our services, including service updates and special offers. You can opt out of promotional emails at any time.

4. Improving Our Services: We analyze the data we collect to improve our services, website, and customer experience.

 

Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in providing our services, but they are contractually bound to keep your information confidential and only use it for the purposes specified by us.

 

Data Security

We take data security seriously and have implemented reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

Your Choices

You have the following choices regarding your information:

1. Access and Update: You may access and update your personal information by contacting us.

2. Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.

3. Data Deletion: You may request the deletion of your personal information, subject to legal requirements and our need to retain certain data for business purposes.

 

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children under the age of 18.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the date of the latest revision will be indicated.

 

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at 602-741-2830.

Thank you for trusting Desert Pool and Spa with your pool service needs and your privacy. We are committed to providing you with excellent service while protecting your personal information.